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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Donna Rivera

January 19, 2026

5  out of  5
rating by Donna Rivera
"Isaac called to review my car insurance policy for review before renewal. He was patient and knowledgeable. He added to my policy with ease. Great experience and customer service."
We responded:
"Hi Donna, thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here and enjoyed great service related to your car insurance. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
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Raksha Papa

January 15, 2026

5  out of  5
rating by Raksha Papa
"Prompt response to my question on billing"
We responded:
"Hello Raksha, Thanks for the kind words! We truly appreciate your review and will work hard to continue going above and beyond! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Thanks for your business. "
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Kimberly Rose

January 13, 2026

5  out of  5
rating by Kimberly Rose
"Thank you Isaac for thoroughly going thru my insurance policies and making sure I have what I need"
We responded:
"Kimberly, Thanks so much for taking the time to share your positive experience! It's great to know that we were able to provide you with the highest levels of service related to your insurance coverage. We're always happy to assist so don't hesitate to reach out to us if you need anything. We're here for you anytime!"
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Raymond Chen

January 7, 2026

5  out of  5
rating by Raymond Chen
"Isaac at State Farm was great to work with. He took the time to walk me through my auto insurance options, answered all my questions clearly, and made sure I understood the coverage I was getting. The process was smooth and stress-free. I’d definitely recommend reaching out to Isaac if you’re shopping for auto insurance."
We responded:
"Greetings Raymond, We appreciate the time you took to give us such a great rating! It's feedback like yours that reminds us why we do what we do. I am so glad to hear you had a smooth and stress-free process with setting up your auto insurance with us. Don't hesitate to reach out if you need anything!"
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liz Mm (Liz)

January 7, 2026

5  out of  5
rating by liz Mm (Liz)
"I had a great experience switching to State Farm after my car was hit. Julio helped me find a very reasonable auto insurance policy and made the process easy. Later, he also took the time to explain the importance of life insurance with clear and valid points. I’m very happy with both my car and life insurance coverage and the support I received. excellent service from Julio and State Farm"
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Eileen Colosimo

January 7, 2026

5  out of  5
rating by Eileen Colosimo
"Isaac was very courteous and he did get back to me on a question I had asked him to research"
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Bipin

January 6, 2026

5  out of  5
rating by Bipin
"Isaac was so helpful and patient he helped me and took extra time to explain things to me I’m so glad he’s my agent!"
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Jesus Rubio

January 6, 2026

5  out of  5
rating by Jesus Rubio
"He was very professional and efficient."
We responded:
"Thank you so much for your kind words, Jesus! We're thrilled to hear that you found our service professional and efficient. It’s our goal to provide the best experience possible, and your feedback means a lot to us. If you ever need assistance in the future, we're here to help!"
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Peter Kubakh

January 2, 2026

5  out of  5
rating by Peter Kubakh
"We've been using State Farm for the last 30 years and have always found it very helpful. Julio has been especially helpful for our car insurance and updating our policy."
We responded:
"Thanks for your review, Peter! We appreciate you and your family trusting us with your insurance needs. We are glad to have the opportunity to help you. Don't hesitate to reach out if you need anything. "
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Julian Navar

October 23, 2025

5  out of  5
rating by Julian Navar
"Was pleased with the service, got the lowest quote I have ever gotten. Araceli Medina is the best to ever do it"
We responded:
"Thanks for your excellent feedback Julian! Happy to help you with your insurance needs. We appreciate you!"
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Sam Perna

September 29, 2025

5  out of  5
rating by Sam Perna
"Very helpful, they have patience and are extremely nice people all in all they are the best me and my family had them for a very long time!"
We responded:
"Sam, thank you so much for your excellent 5 star review! We take pride in offering you and your family excellent service and great insurance prices. We appreciate your loyalty and business. "
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Dastan Rashid Uulu

September 16, 2025

5  out of  5
rating by Dastan Rashid Uulu
"I had an excellent experience with Arakeli Medina. She helped me get insurance for my apartment and made the whole process simple and stress-free. Arakel is very professional, friendly, and always ready to answer questions. I really appreciate her support and highly recommend her to anyone looking for reliable insurance help."
We responded:
"Hi Dastan! Thanks for your review. We are so happy to hear you had a great experience and received professional service for your insurance needs. Happy to have you as a customer!"
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SECURE TRANS

September 4, 2025

5  out of  5
rating by SECURE TRANS
"Number 1 in Chicago"
We responded:
"Thanks for your review! My State Farm team and I are happy to be your good neighbor and #1 choice for your insurance needs!"
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Annette Espinoza

July 10, 2025

5  out of  5
rating by Annette Espinoza
"I would like to share the experience i have with Araceli statefarm agent she is very thorough and that makes her very much trustworthy. She will take the time to explain all that you need to know about your policy and this makes me feel safe. I really appreciate all that she's helped me with my car, home and life insurance this gives me a piece of mind.I guess one less thing to worry about on my daily life. There's so much I would like to say but narrowing it down "thank you" , people like you make a difference in other people's life's."
We responded:
"Annette, thanks for your review. We are very pleased to hear of your excellent experience with our State Farm office and that Araceli helped you with all your insurance needs. We are always here if you need anything. We appreciate your business! "
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Theophila Sara

June 9, 2025

5  out of  5
rating by Theophila Sara
"Julio is so amazing to work with! He was so very helpful in setting up coverage, very knowledgeable in the entire process. Would highly recommend!"
We responded:
"Hi Theophila, thanks for your review. We really appreciate your feedback about Julio and our service and dedication to helping customers with great coverage, and delivering an exceptional process. "
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Jiddahlti Smith

June 5, 2025

5  out of  5
rating by Jiddahlti Smith
"The staff here is amazing. They are willing to listen and take the time to help you get your best coverage and great price."
We responded:
"Hi Judy, thanks for your valuable feedback. My staff and I take pride in taking time to listen and do all we can to help out. Thank you for your business!"
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adrian

May 29, 2025

5  out of  5
rating by adrian
"Fast easy friendly service"
We responded:
"Hi Adrian, thanks for your feedback. I'm very happy to hear you've had great service with our State Farm agency. We appreciate your business!!"
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Diego

April 29, 2025

5  out of  5
rating by Diego
"Honestly , been with them for more than a year . I can just say I’ve been so happy with their service, great staff! Very professional"
We responded:
"Hi Diego, thank you for your review of our services. We appreciate the opportunity to take care of your insurance! My team and I value your feedback and I'm happy to hear you've had a great experience so far. Don't hesitate to reach out should you need anything. "
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Mark S

April 22, 2025

3  out of  5
rating by Mark S
"I signed up for auto insurance 6 months ago and I was paying $186.00 a month. No accidents or tickets since yet my rates went up by $52 which brings up my total $194 a month. Their reason was “everything is going up!”…."
We responded:
"Mark, thank you for sharing your feedback. I understand your frustration and want to assure you that we take your concerns seriously. I’ve attempted to reach out to you multiple times to discuss your policy and the rate change, but I haven’t heard back. Insurance rates can fluctuate due to various factors, such as state-wide adjustments and vehicle-specific ratings, but we always strive to provide a clear explanation of any changes that may affect your policy. It’s also important to note that rates can decrease over time, particularly when additional discounts or favorable changes in circumstances are applied. During your initial call, my team explained the reasons behind the rate adjustment and offered two additional discounts to help reduce your premium. While those options were declined, I encourage you to reconsider, as taking advantage of available discounts could significantly lower your monthly rate. Declining these opportunities may limit your ability to access the full range of benefits we work hard to provide. My goal is to ensure you feel informed, supported, and confident in your coverage decisions. I would welcome the chance to revisit your policy, address any concerns, and explore solutions that meet your needs. Please feel free to reach out to me directly so we can work toward a resolution. Thank you for allowing us to assist you."
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viviana cuervo

March 4, 2025

5  out of  5
rating by viviana cuervo
"Araceli went above and beyond helping me get the best insurance deal for my son, despite the fact that I called her so many times, she was patient and always happy to help. I’m grateful I have her for all my insurance needs!! She is the best!!"
We responded:
"Hi Viviana, thank you so much for sharing your positive experience! We're thrilled to hear that Araceli went above and beyond to assist you in securing the best insurance deal. Her dedication to providing exceptional service and her patience truly exemplify the high standards we strive for at our State Farm office. Your kind words and gratitude mean a lot to us. If you ever need further assistance, please don't hesitate to reach out. Thank you for choosing us for your insurance needs!"
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Monica Joanna

February 8, 2025

5  out of  5
rating by Monica Joanna
"Just the best!!!"
We responded:
"We appreciate your review, Monica. We are delighted to know you had a 5 star experience with our State Farm office. If you ever need assistance in the future, please don't hesitate to reach out! "
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Carlos Flores

February 4, 2025

5  out of  5
rating by Carlos Flores
"Unfortunately I forgot the persons name I spoke with, but she was absolutely great. She was very helpful and pleasant to talk to."
We responded:
"Hi Carlos, thanks for your feedback. I'm so happy to hear you had a pleasant experience and received the helpful service you deserve for your insurance needs. We appreciate your business and loyalty. "
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Turar Zhekshenov

January 20, 2025

5  out of  5
rating by Turar Zhekshenov
"Julio was amazing 💯He helped me to reduce my payment plan ! Thank you so much 😊 I had very good experience 👍"
We responded:
"Hi Turar, thanks for your review of our State Farm agency! I'm very pleased to know that out team helped you save money. We're here to help you so please let us know if you need anything else. We appreciate the opportunity to assist you. "
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Guadalupe B

January 17, 2025

5  out of  5
rating by Guadalupe B
"Transferred over from a different State Farm agency (due to their poor customer service) to this one at the end of last year. Since then, they’ve been so helpful and understanding of my needs as well as my family’s. Julio C, in particular, has been extremely patient and informative when it comes to questions I have. We appreciate the diligence and hard work that this agency has provided us with!"
We responded:
"Guadalupe, thank you for your wonderful feedback. I'm so happy to hear you've had a much better experience with our insurance agency. We will continue to work hard to provide you with excellent service, and always here help for all your insurance needs! We appreciate your business. "
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C. Adam Goergen

January 9, 2025

5  out of  5
rating by C. Adam Goergen
"I have been a customer with State Farm for almost 21 years and came across Ariceli who helped me reduce my insurance costs and quite frankly retain me as a customer. I HIGHLY suggest dealing with her regarding any serious inquiry about your auto and home insurance."
We responded:
"Hi Charles, thanks for your feedback. I'm thrilled to hear you had a great experience, and saved even more on your insurance as a loyal State Farm customer. We appreciate your business, and for putting your trust with my State Farm team for all your insurance needs. Please contact us anytime you need anything, we are here to help!"